Registration & Licensing

Registration of security service providers and security officers, renewals and certification.

Compliance & Enforcement

Industry inspections, investigations of improper conduct, and enforcement of the code of conduct.

Training & Development

Accreditation of training providers and standards for industry skills development programmes.

Consumer Education

Public awareness campaigns and stakeholder education about the private security industry.

Research & Development

Industry research, policy development and legislative review programmes.

Customer Care

Complaints handling, call centre support and regional walk-in service centres.